Frequently

Asked

Questions

  • We design for real people and real homes. While many of our projects are premium, we work with a wide range of budgets and always focus on creating the best possible design within your means.

    • Flexible options. As an independent, we’re not tied to rigid product ranges or price bands, which gives us the freedom to tailor solutions to you.

    • Value-driven design. Whether you’re investing in a full bespoke kitchen or looking for clever upgrades to make the most of your space, we’ll guide you to the right choices without compromising on quality.

    • Clear and transparent pricing. Whatever your budget, you’ll always know where your money is going and can prioritise what matters most to you.

    Our goal is to make exceptional design accessible, so you never feel priced out of having a kitchen or bathroom you truly love.

  • Because you get more choice, more care, and one accountable team from first sketch to final sign-off.

    • Tailored design: We take the time to listen, co-create, and shape a space around how you live, so it feels uniquely yours.

    • End-to-end accountability: One joined-up team manages design, supply and installation (with trusted in-house installers), so there are no hands-off surprises.

    • Trusted guidance: Expect clear advice, honest recommendations, and decisions made with your long-term happiness in mind.

    • Curated choice without compromise: Access a wider palette of styles, colours, finishes, appliances and accessories. Curated to match your taste and budget.

    • Proudly devoted to the details: Craftsmanship, fit and finish matter to us. So your kitchen, bathroom or bedroom looks incredible and stands the test of time.

    • Powered by local pride: Choosing an independent strengthens the local economy and keeps care close to home. Before, during and after your project.

  • Every great space starts with understanding how you want to live in it. That’s why we begin with a home visit—to measure precisely, assess the flow of the room, and capture the atmosphere that drawings alone can’t show. It’s also our chance to sit down with you, listen to your ideas, and build a detailed brief around your vision.

    From there, the journey is highly collaborative:

    • Design presentation in our showroom. We’ll walk you through your new kitchen, bathroom or bedroom using immersive 3D visuals and realistic renders, so you can picture exactly how it will look and feel.

    • Material mood boards. Touch and compare real samples of doors, work surfaces, appliances, and finishes side by side.

    • Live design refinements. Want to explore a different layout, colour, or feature? We can make instant adjustments until every detail feels right.

    Only when you’re truly confident in the design do we move forward. The result is a space you’ve helped shape, supported by our expertise and creativity at every step.

  • We believe design should be stress-free—so you don’t pay a penny until you’re happy with your plans and ready to move forward.

    Our payment process is staged for your peace of mind:

    • No upfront design fees. Consultation, design, and revisions are complimentary.

    • 10% commitment deposit. Once you’ve approved your design at the presentation stage.

    • 40% stage payment. After the site survey, when we begin ordering your bespoke products.

    • 50% final balance. Due prior to delivery, ensuring everything is in place for a seamless installation.

    This clear, phased approach means you’re always in control. Making payments only as your project progresses, with complete transparency and no surprises.

  • Yes—we’re an accredited finance broker, which means you can spread the cost of your new kitchen or bathroom in a way that suits you.

    Our flexible plans include:

    • Buy Now, Pay Later – defer payment for up to 12 months.

    • Low monthly instalments – interest-bearing finance available for up to 72 months.

    Every household is different, so we’ll work with you to find the most suitable option, making your dream space achievable without financial strain.

    Simply contact our team to discuss the plans available and find the right fit for your budget.

  • Not at all—we’ve got you covered.

    • In-house experts. Our own installation team can manage the full fit, ensuring the same high standards from design through to completion.

    • Trusted partners. We also work with a small circle of experienced subcontractors who we know deliver to our exacting standards.

    • Your choice. If you already have an installer (or plan to fit yourself), we’ll equip you with a detailed Installation Pack—including annotated plans, elevations, and step-by-step guidelines—so everything runs smoothly.

    Whether you use our team, one of our trusted partners, or your own installer, you can move forward with confidence knowing your design has been created with precision and support at every stage.

  • We proudly serve customers across Pembrokeshire, Carmarthenshire, and Ceredigion.

    Our showroom is based in Pembrokeshire, but our design and installation teams regularly work throughout West Wales. If you’re based just outside these counties, feel free to get in touch—we’ll always do our best to accommodate projects where we can.

  • Absolutely, you’re always welcome to drop in and browse our showroom for inspiration.

    If you’d like to discuss a project in detail, we recommend booking a design consultation in advance. This ensures one of our designers can give you their full attention and explore ideas tailored to your home.

    So whether you’re just looking for ideas or ready to start your project, our doors are open.

  • Yes, our service doesn’t stop the day your project is complete.

    • Dedicated aftercare. If you ever have questions or need adjustments, our team is just a call away.

    • Manufacturer warranties. All products come with full guarantees for peace of mind.

    • Ongoing support. From maintenance advice to sourcing additional accessories, we’ll continue to be here for you long after installation.

    We’re committed to making sure your kitchen, bathroom or bedroom not only looks incredible on day one, but continues to perform beautifully for years to come.

Free Home Measure & Design

Thinking about a new bespoke Kitchen, Bathroom or Bedroom? we'd love to help bring your ideas to life.

We offer a free, no-obligation home measure and design service, giving you the chance to explore layouts, finishes, and styles to see exactly how your dream space could look.

Simply complete the form below to get started, and let’s create something special together.

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